Business trips suck.

Josh
Thursday
9:14 am

I had to take a work-related trip this week. My job doesn’t require a lot of travel, but it seems like I’m on a plane for them at least 4 times per year. And, generally, I don’t like it.

Sure, a lot of people do — a little time away, dining on the company dollar, right? But, for me, nothing ever goes smoothly on a business trip. When you combine my horrible penchant for bad luck with my dislike of certain conventions observed while traveling, the whole thing turns into a stressful, crappy suck-fest. Observe my problems:

Exhibit A: Planes never go where they’re supposed to.

If the jetway connects to something like this, it's your first clue that you shouldn't have bought the "super low fare" option.

If the jetway connects to something like this, it's your first clue that you shouldn't have bought the "super low fare" option.

Last year, I had to teach a seminar in Tampa, Florida. I booked a direct flight from Utah to Tampa, because I was determined to not have any funny business with missed connections for such a critical thing. Turns out it was one of those “make believe” direct flights that actually stopped in Denver.

During the refueling, there was a mechanical problem and the continuing service was cancelled. After waiting in line with all the other miserable wretches for an hour, they finally came up with a way for me to get to Tampa by 9 a.m. the next morning. It was simple: just wait around Denver for another 6 hours, then catch a flight from Denver to L.A. — spend four hours there in the middle of the night — then fly from L.A. all the way across the country to Tampa. I arrived less than an hour before I was due to begin the seminar. Frosty.

Exhibit B: Awkward one-on-one social interactions.

Generally, I rent cars or take mass transit when away from home. But this particular trip, it made more financial sense to take a cab. And I usually avoid cabs.

Maybe if more cab drivers looked like this, I'd be more comfortable. Where you at, service industry?

Maybe if more cab drivers looked like this, I'd be more comfortable. Where you at, service industry?

You see, I don’t do well in one-on-one engagements with strangers. I’m fine in small groups, or with friends, but put me in any one-on-one role with a person I know I’m never going to see again — hairdressers, shoe shiners, bartenders, cab drivers — and I choke. I think it’s something about the servant-master archetype it sets up — I don’t want to come across as holier-than-thou, but I don’t want to act like I’m trying to hard.

I go from savvy journalist-business traveler to that kid at the junior high dance in about 20 seconds. All of a sudden, it’s like Peter Gabriel is playing on the DJ’s speakers, and I’m dancing with somebody, and I have no idea where to put my hands, or whether I should make eye contact, or small talk, or no talk. Do cab drivers get bored? Am I supposed to talk to them about the weather? Or would they rather just do their own thing? Do I comment about the picture of his kids on the dash? Do I tell him about mine? Am I being snotty by sitting quietly?

Oh, and I don’t know if you know this, but Denver’s airport is basically in Montana. So, on this trip, I had the slowest 45 minute uneasy-fest, until I finally gave in and pulled out the laptop to write.

Exhibit C: I have plain old bad luck.

As I was getting out of the mildewed and dimly-lit taxi cab, my thigh bumped something. Gross, I thought. Keep moving. I went to the hotel’s front counter to check in, when I discovered that my back pocket was empty. The cab was long gone, and so was my wallet. The front desk person was sweet enough to check me in without ID, and when I got to my room, I called the number on the taxi receipt to no avail. No answer at all. I started to sweat, and felt not entirely on this plane — sort of like Marty McFly at the end of “Back to the Future.”

Not really my wallet — the flowers are yellow on mine.

Not really my wallet — the flowers are yellow on mine.

The down-to-earth folk at Denver’s ground transit hub tried to chase down the cab company, but they couldn’t find anyone matching my description. After some panicked ruminating, I pulled an Encyclopedia Brown, and remembered that the name on the cab didn’t line up with the name on the receipt. After tracking down the right cab company, the dispatcher rousted the cabbie out of bed to locate my missing wallet.

He found it, and would return it to me in the morning.

However, I’d already panicked, and cancelled all of my credit cards. So now I have a mountain of paperwork to deal with, and will have to rely on the munificence of others (like my much more responsible wife) to seed me with finances until I can get at least a debit card back.

Exhibit D: I can’t be idle and unconnected.

This is the worst part about air travel. There are huge stretches of times where they expect you to just sit. And wait. This idle time is maddening. Before I can get on a plane, I pack an activity bag that’d make a 6-year-old jealous. Computer, iPod, notepad, pens, pencils, all there, just in case I get bored.

Ah, Skymall: We meet again, old friend. Still trying to ply me with personalized luggage tags, fake outdoor speaker rocks and personal massagers?

Ah, Skymall: We meet again, old friend. Still trying to ply me with personalized luggage tags, fake outdoor speaker rocks and personal massagers?

The uneasiness sets in after I buckle my seatbelt, and doesn’t really relent until I hear the bing that means I can finally unsheath my portable devices of comfort.

And I have to be careful how I spend that device-free time. There are two inflight magazines on every flight, and I take great care in making sure I pace my reading so that I have enough to last the whole trip. If I aimlessly flip through Skymall, and accidentally make it to the end, I’m going to be completely stressed out that I won’t have enough to read on the return flight.

For instance, a direct flight to Denver means I have four dark times to deal with (two takeoffs, two landings). That means I can read the first third of the in-flight magazine and up to half of Skymall. Why only the first third? The back section doesn’t count.

Oh, and to those detractors who say, “Just go buy a magazine:” I can’t. There’s something about the new, cheaper, paper and easily rubbable ink that makes me feel unclean and uncomfortable.

Exhibit E: Some of the rules don’t make sense.

  • Why is it that cell phones have to be turned off as soon as the door closes, but they can be turned on while the plane is still taxiing to the gate after landing?
  • Why is it that my laptop is seemingly safer on the floor, where it can slide all over the cabin, instead of being snugly nestled in the little elastic pouch on my seat back?
  • Why do I go through the trouble of entering my credit card for the hotel at home, and then they need to see it again when I arrive?
  • Why do they wait to deliver the seat belt instructions until after the plane is in motion and they’ve already walked up and down the aisles three times to inspect everybody’s seat belt?

Reader Comments

You’re a very high-strung human, aren’t you, Josh? >;) As one myself, I tend to think that life really isn’t as daunting as it sometimes seems to us.

#1 
Written By Amber on July 2nd, 2009 @ 9:22 am

As far as flying goes, I’ve generally accepted that it’s never going to be fun again for me like it was when I was a kid. So, as long as there is no baby crying on the flight I’m good with the crap they throw my way. Of course, there’s always a baby crying on the flight, so….

#2 
Written By Amber on July 2nd, 2009 @ 9:29 am

…hopefully, that baby isn’t me.

#3 
Written By Josh on July 2nd, 2009 @ 9:31 am

No, that’s not quite accurate. There are two requirements for my happiness:

1) No crying babies
2) When my ear buds are in and my book—purposely hardbound and ENORMOUS to ward off chatty Kathys—is open, please cease and desist with all attempts at meaningless conversation. I’m not likely ever to bump into you again in my lifetime: I really don’t need to talk to you for the next however many hours, either. But, by all means, enjoy the screaming baby… er, flight.

#4 
Written By Amber on July 2nd, 2009 @ 9:32 am

Oh, and as far as being high strung: Internally, yeah, I’m wound tighter than one of those cheap pull-back toy cars. But externally, I come off close to approaching normalcy, so I pretty much internalize all of the anxiety and a good 2/3 of the quirks. I think, by now, they’ve metastasized into one giant token good for a heart attack/stroke/aneurysm combo.

#5 
Written By Josh on July 2nd, 2009 @ 9:32 am

Care for some advice from a more seasoned traveler? No? Too bad…

Exhibit A: Get in line, but get on your phone can call the airline! Inevitably you’ll be booked on the next available option much faster than you can get to the counter, and you’ll have more options available to you before everyone else on your flight gets up there. Once you’re set, step out of line.

Exhibit B: Acquaint yourself with an airport shuttle, my friend. In this case, the Denver airport is actually in KANSAS (no worries, Montana is a common mistake), so that cab probably cost you twice what a rental car would. But if you don’t even want to mess with the pick-up and drop-off the shuttle is typically less than $20 round trip. It will also usually have more than just you and the driver on it. Problem solved.

Exhibit C: Thank your lucky stars you found the one honest cab driver in the world!

Exhibit D: My trick? Origami! Seriously. I take a handful of sheets from my little calendar – instructions on one side and folding paper on the other. Plus? Distract annoying little kids who may happen to sit around you.

Exhibit E: I think the “no stuff in pockets” thing is specific to the smaller CRJ aircraft and frankly, I can’t figure this one out either. And if you’re able enough to get yourself through the draconian maze that is security at a modern airport, you damn well better be able to figure out your own seatbelt.

#6 
Written By tivogirl on July 2nd, 2009 @ 10:09 am

The only real times I stress at an airport are when we are trying to get through the check in line and when I have to transfer. For some reason my transfers are always like within 30 minutes. I like to run, but I also like to grab a beer. However every time I fly through St. Louis, I tend to have a 2 hour layover. Odd.

#7 
Written By Jason on July 2nd, 2009 @ 11:01 am

I’m deathly afraid of cabs. Not because I think the driver is going to lock me in and drag me to some warehouse to torture me for days, but because I just don’t completely understand how it all works. How to I hail a cab without looking stupid? Can I use my debit card? Do I have to have cash? Do I leave a tip? What if I don’t exactly know where I’m going? Am I supposed to talk to the driver? I really suck at small talk. It always makes me feel like I’m five and I have no concept of the grown-up world. Which is true, I guess.

#8 
Written By Bill on July 2nd, 2009 @ 6:11 pm

Kim,

This ain’t my first time on a flying machine. To counter your suggestions:

A: I tried to call while waiting in line. They were getting deluged with calls from the line waiters, and basically told us to just deal with the counter agents.

B: I looked into the shuttle, but was worried it would take too long — I was trying to get to the hotel as soon as possible to make a dinner meeting, but missed it anyway.

C: Agreed.

D: Good idea! I’ll study up…

E: I was on an Airbus A319, 3×3 configuration, so it wasn’t a smaller CRJ, And they still cracked the whip on me. I’ve taken to wrapping my laptop in a magazine when it’s in the pocket. : )

#9 
Written By Josh on July 2nd, 2009 @ 9:17 pm

nad luck josh – your life’s starting to sound like a sit-com

#10 
Written By majorca on July 3rd, 2009 @ 5:32 am

Wow. You do seem to be highly strung.

I much prefer being the way I am: in my own little world, oblivious to most others around me, insults go straight over my head, usually very easily amused, and always assuming that everyone else is too caught up in wondering if other people are staring at them/thinking they’re weird to believe that anyone could be staring at me/thinking I’m weird. LOL! :-D

#11 
Written By Coralie on July 3rd, 2009 @ 6:21 am

Wait…Josh has nad luck? I might be a bit jealous.

#12 
Written By Jason on July 3rd, 2009 @ 10:58 am

It’s either a typo, or one of those “Australianisms.”

#13 
Written By Josh on July 3rd, 2009 @ 2:41 pm

Talk about what ever you want to just say something… please.

As far a ur wallet goes ur lucy he didn’t have another fare after you, like cabby’s some customers are not honest, I have found everything from false teath to lap tops in my cab.

Cabby TJ

#14 
Written By TJ on July 4th, 2009 @ 11:54 am

Sweet! Next time I’m in the cab, I’ll take your advice and get some talk rolling.

#15 
Written By Josh on July 4th, 2009 @ 12:11 pm

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